Take Control Troubleshooting
Take Control (Standalone): Disabling a Technician
Last Modified
Wed 13 Jan 17:40 GMT 2021
Description
- How to disable a Technician's Profile, removing it from the visible default Technician's list and revoking access to Take Control for that Technician?
- The Main Administrator's profile cannot be disabled!
Environment
- N-able Take Control/Take Control Plus (Standalone)
Solution
- Login to your Admin Area.
- Navigate to Management > Technicians.
- Select the desired Technician's Profile from the list.
- Disable the technician's profile by clicking the Disable button at the top of the Technician list.
- Save when done (bottom right corner).