Take Control Troubleshooting

Shortcut key for confirmation on disconnect

Last Modified

Wed Nov 30 21:44 GMT 2016

Description

This article will look at the confirmation screen when disconnecting a session in MSP Connect.

Environment

MSP Connect
N-central 10.1 and later

Solution

There is no short cut key or a way to disable this function. It is intended as a fail-safe mechanism on the off-chance that the tech is accidentally pressing to terminate the session.