Take Control Troubleshooting
Check the session recording repository
Last Modified
Wed Nov 30 21:44 GMT 2016
Description
This article details where you can check the session history and view the session recordings.
Environment
N-able Take Control (Standalone)
Solution
- Log in to the Admin Area or click on the Admin area link on the Tech console.
- Go to Reports > Session History and select the session from the list.
- Upon clicking on the session, you can see the session recordings on the Video tab or on the Remote System where a transcript of when the recording started.