Take Control Troubleshooting
Check for running sessions in the admin area
Last Modified
Wed Nov 30 21:44 GMT 2016
Description
This article details where to check the real count of all the running sessions in Take Control.
Environment
N-able Take Control (Standalone)
Solution
- Log in to the Admin Area.
- Go to Reports > Running Sessions.
- It would display all the technicians currently online.
- From here, you can force log-out the technicians to free up concurrent license.