Take Control Troubleshooting
Change Permission Request Text in Take Control policy
Last Modified
Wed Aug 05 08:57 GMT 2020
Description
- In Settings > Take Control > Policy, is it possible to change the Security Permission Request Text?
- Currently it says, " A technician would like to connect ..."
- It would be nice to personalize that with my name or company name
Environment
- N-sight RMM
- N-able Take Control
Solution
- This is an option within Take Control policy
- Only applies to Take Control (N-able) and not Take Control (TeamViewer)
- Click on Settings
- Select Take Control
- Click on Policy
- Click on Security
- Click box next to Request user permission:
- Click inside Permission Request text: box
- Type your message
- Click Save at bottom