Take Control Troubleshooting
Attended Remote Control Conversion to Take Control licenses
Last Modified
Wed Nov 30 21:44 GMT 2016
Description
Late last quarter of 2015, Attended Remote Control was discontinued and all partners that has existing license were converted to Take Control (Standalone).
Environment
- N-central 10.2
- All Take Control versions
Solution
After converting the Attended Remote Control licenses to Take Control:
- License Team sends out an email informing you of the conversion.
- On the email, the activation code and the activation link are be provided.
- After following the activation process, you can now log in to the Admin Area to configure the application.
- It also includes the download link for the technician console.