Add a Domain
To accept and filter mail for a domain it must first be added to Spam Experts.
- In the Admin Level Control Panel, click on General > Add Domain
- Enter your fully qualified domain name and click Continue
- Add your Destination Routes where incoming mail is being routed through after filtering
- Click Add
If you do not have a specific destination server route to add from the start, Spam Experts will automatically fill in a suggested destination route for you (this route is detected from the domain's existing MX records if present), with a default destination port 25.
For more information on how to find your Destination server address, see Find Destination Server Hostname
Add multiple routes here for load balancing purposes.
Once you have set your destination route(s) here, they will be displayed in the Incoming > Destinations page -
You will now be taken to the Domain Overview page where you will see it in the Domains list.
Import from CSV
- Each line in the CSV file must contain at least a domain and destination column entry
- Domain aliases may be added through a third column (optional)
- Only one CSV file can be uploaded at a time
- The CSV must be less than or equal to 9MB in size
CSV File Format
After populating the CSV file it is ready for import into Spam Experts.
- Log in to the Spam Experts control panel as the Domains admin
- Click on General > Add Domain
- Select Upload CSV file
- You will now be taken to the Upload CSV file page. From here, use browse to navigate to the files location on the local computer.
- Select Upload to import the domains
Any issue identified with the file are reported in the "Upload CSV file" section. For example it was not a CSV file.
To ensure Spam Experts can communicate with the mail server, carry out a Protection status check:
- In the Admin Level Control Panel, select General > Domains Overview to display all your domains
- Click on the dropdown alongside the domain you want to check
- Select Protection status to check the routes you have set:
The Protection status dialog should display connection details. If connection failed, a series of 'Connection timed out' responses are displayed.
Now that your new domain is set up you need to modify your MX Records in your domain provider's DNS Settings, in order to point to the correct Spam Experts routes - see Hosted Cloud MX Records.