Getting Started Requirements

Before beginning your setup, please ensure you have all the following information and access at hand.


  • Admin login credentials for Spam Experts
  • A full list of domains you wish to add
  • A full list of mailboxes to be added per domain, including:
    • the mailbox types (distribution List, shared mailboxes, or regular)
    • whether the mailbox should be filtered for spam
  • Outgoing User/Authentication Method details (username and password, or authenticating IP/range, or authenticating domain name and password)
  • Access to DNS, with permissions to update the SPF and MX records
  • Access to your firewall, with permissions to adjust the IP address Allow list or Block list
  • Access to your local mail server to configure the SMTP Smarthost (e.g. Exchange, M365, Google Workspace (G-Suite) etc.)


  • A list of domain aliases to be added to the primary domains
  • A list of mailbox aliases to be added to the primary mailboxes
  • A list of people that should have admin or domain access (to enable you to add sub admins, Technicians or domain users)