Clear Callout Cache - Outgoing
This does not make any changes to issues relating to filtering accuracy/message classifications or routing of messages. Do not use this option unless there is a specific reason to do so.
In the Clear callout cache pages you can manually clear the domain’s callout cache. The Clear Callout Cache - Outgoing page is specific to outbound filtering. This page should only be used to expedite the automated clearing of the cache as detailed in the What are recipient callouts > Existing Recipients page. This tool is especially useful after changing the domain routes to resolve incorrect good/bad responses from the senders mail server to sender callouts.
- In the Domain Level Control Panel, select Continuity > Clear callout cache - Outgoing
- To clear the callout cache for the domain, click on Clear
When logged in as a Super-Admin user, this option becomes Clear whole callout cache, which allows you to clear the callout cache for all domains.
- In the Super-Admin Level Control panel, select Continuity > Clear callout cache - Outgoing
- To clear the callout cache for all domains, click on Clear
To clear the incoming Callout cache see Clear Callout Cache - Incoming.