Outlook/Microsoft 365 Addon

If a message has been incorrectly trained as spam or not-spam, please contact support .

Spam Experts’s cloud email security helps users safeguard Microsoft 365 email by adding an additional layer of security and providing Microsoft 365 integration. Protection against threats, always-on continuity, and email archiving for Microsoft 365 enhances your Microsoft 365 experience so you can focus on core business activities.

The easy-to-install Spam Experts Microsoft 365 Addon allows users full control and transparency over their email flows. Users can “train spam” and “train not-spam” from their message window. Messages trained as spam are moved to the user’s trash folder and messages trained as not-spam are automatically moved to the user’s inbox. These actions signal required adjustments to the Spam Experts classification systems. Users can also use Single Sign-On (SSO) by logging into the Spam Experts web-interface from a button available in their message window.

To benefit from the Spam Experts Microsoft 365 add-in capabilities, users must use Spam Experts’s email security solutions.

Addon Capabilities

The Spam Experts Addon for Microsoft 365 provides email users with the following features:

  • No hardware installation required
  • Support for both Microsoft 365 and Entra ID single sign-on into the Spam Experts web-interface
  • Users can report false negatives (“train spam”) and false positives (“train as not-spam”) from the user’s message window
  • 24/7 built-in email continuity (users can read, compose, and send email during a Microsoft outage by logging-in to the Spam Experts web-interface)

Addon System Requirements

  • Outlook for Office 2013 or newer using Microsoft 365 (web or local install)
  • Client device with Internet explorer 11 or newer enabled
  • Internet connection

Installing the Addon

  1. Go to the Microsoft AppSource and locate the Spam Experts addon
  2. Click Get it now and sign into your account
  3. Follow the instructions to install the addon

Using the Addon to Report an Email Message as Spam or Not Spam

Outlook

  1. In Outlook, click on the relevant email message
  2. In the Spam Experts section of the Home ribbon, click on the dropdown arrow beside Train Message
  3. Select either:
    • Spam to train Spam Experts to recognize the message as spam. A confirmation message is displayed on the message to advise:
    • Not spam to train Spam Experts to recognize the message as not spam. A confirmation message is displayed on the message to advise:

Microsoft 365

  1. In Microsoft 365, click on the relevant email message
  2. Click on the three dots to the right of the message header, indicating the More Actions menu
  3. Select Spam Experts Cloud Email Security from the list of actions
  4. Now select Train Message and select the action you wish to take against the message:
    • Spam to train Spam Experts to recognize the message as spam. A confirmation message is displayed on the message to advise:
    • Not spam to train Spam Experts to recognize the message as not spam. A confirmation message is displayed on the message to advise:

Access the Spam Experts Dashboard from Outlook/Microsoft 365 Using the Spam Experts Addon

Outlook

  1. In Outlook, in the Home ribbon, select Go to Dashboard from the Mail Assure section
  2. Click on the Go to login.antispamcloud.com button

Microsoft 365

  1. In Microsoft 365, click on the three dots to the right of the message header, indicating the More Actions menu
  2. Select Spam Experts Cloud Email Security from the list of actions
  3. Click Go to Dashboard
  4. Click on the Go to login.antispamcloud.com button