Add an Email User

To create a user who can access their own Email Level Control Panel, perform a log search, view their incoming delivery queue and Quarantine settings and access their emails in the event the mail server is offline or unavailable:

  1. Log into Spam Experts
  2. In the Admin Level or Domain Level Control Panel, click on Users & Permissions > Manage email users
  3. You can add multiple users using the Upload CSV file link

  4. Click on Add to open the New email user creation page
  5. Select the domain where the Email User should exist
  6. Enter the local part of the Username
  7. Enter and confirm the Password
  8. Ensure the Status is set to Active if you want the new user's login credentials to work immediately
  9. Click Save