Manage your own SSL Certificates

As a Super-Admin user, instead of using the default system generated certificate, it is possible to manage your own SSL certificates.

Step 1 - Generate a Certificate Signing Request and RSA key

It is vital that you copy and store this information somewhere safe for use in the next steps, otherwise you will have to start this process over again.

Step 2 - Send the generated CSR to your Certificate Authority (CA)

The Certificate Authority (CA), on receipt of the CSR, will send you the signed certificate you need.

You will also need to download any intermediate certificate(s) and root certificates from the certificate provider's website at this stage.

Make sure that you download copies of both intermediate and root certificates and not just the root one as this will not be accepted by the system alone.

Step 3 - Create PEM file containing certificates and RSA key

Once you have all the information you need from the Certificate Authority, you need to create a PEM file containing the following information in the following order:

  • RSA key - This is the key generated along with the CSR that you received in Step 1 - Generate a Certificate Signing Request and RSA key using whichever method you
  • Issued Certificate - This is the certificate issued by the Certificate Authority (CA)
  • Intermediate Certificate(s) (if any) - Downloaded from the CA website
  • Root Certificate(s) - Downloaded from the CA website

Save the file somewhere you can easily find it for the next step.

Step 4 - Upload SSL Certificates and RSA Key

Once you receive the certificates from the Certificate Authority (CA) and create the PEM file containing these certificates and the RSA Key, you can then upload it to Spam Experts.

If you already have a wildcard certificate for your domain, you can upload it, but you must ensure the certificate matches your Fully Qualified Domain Name (FQDN) or the browser will display an error stating that the certificate is invalid.

  1. Login to Spam Experts as a Super-Admin Level user
  2. Navigate to the Branding > Certificates page
  3. Scroll down to the Certificate for HTTPS Connections section

  4. Click Browse and locate the PEM file containing the certificates and RSA key
  5. A message will be displayed at the top of the page indicating if the upload was successful or not.

  6. Click Save at the bottom of the page

You can also upload the certificates from the Admin Level Control Panel in the Branding Management page - see Upload Certificate Bundle Manually.