Reply to Email in the Delivery Queue

Whilst a message is queued you can reply to it directly using the "Reply" option from the message options:

  1. Go to Continuity > Delivery queue - incoming
  2. Enter your filters then click on Start search
  3. Locate the message you want to reply to, click on the dropdown to the left of the message and select Compose Reply

    The Compose reply page is displayed, allowing you to reply to the message.