- In the Remote Management & Monitoring Dashboard go to Settings - PSA Integration - Setup:
- From the Step1: PSA Product dialog, select Service Desk from the product drop-down and click Next to proceed.
- From the Step10: Confirm Setup dialog, click Finish.
The Setup PSA dialog is displayed.
This command not only sends the API Key to Service Desk but also opens up its portal to continue the integration setup in a series of setup screens.
Note - Where the API Key was not generated prior to starting the integration process the setup will stop and prompt for the token to be created. If this is the case please exit out of the dialog and navigate to Settings - General Settings - API to Generate the API Key. Once complete return to Settings - PSA Integration - Setup to restart the process.