Tickets

Access and manage your customer tickets while on a site visit and add new information when needed.

• View Tickets - Filter what tickets are displayed by choosing the view you need - and sort as necessary. Mark tickets as important (star) and view/add/edit ticket responses.
• View Ticket Details - View and edit your ticket details and add time entries, tasks and responses as required
• Search for Tickets and Customers - Search for a ticket by ticket description or ID
• Create New Ticket - Create new tickets - now or schedule for creation at a later date
• Edit Ticket - Make changes to tickets as required