When you log in to Service Desk, the first screen displays your Site Visits schedule for the current month.
- If you are navigating from another area of the app, select Site Visits from the navigation menu in the header bar:
- Pull up or down to view next/previous months.
The Site visits page is displayed:
Listed site visits display the following:
- Alongside each day, the number of visit hours for that day is displayed:
- Date, start and end times and duration of site visit
- Ticket number, title and description
- Number of ticket responses - Tap to open ticket details
- Menu with options to Reschedule site visit (change start/end date and time), Call ahead and Edit site visit.
- Star - Tap to mark ticket as important for future filtering
Tap on a visit to view details. See View Site Visit Details.
On this page you can also: