The Tickets by Asset Report shows ticket volume by asset and is designed to help you pinpoint the assets with the highest volume of tickets. You can filter on customer and site.
- Click on Reporting - Tickets by Asset to display the report page (the report is automatically run on the default filters):
- Choose your reporting criteria from the following filters:
- Click on Update to run the report and display matching results.
At the top of the report, the date and time that the report was run is displayed, along with the date and time the cache will expire (15 mins from the time the report was created):
You can export the report to either CSV, XLSX or PDF by selecting from the Export Report dropdown:
You can also schedule this report to run on a specific day - See Scheduling a Dashboard Report.