Proxy/Firewall Settings Scan failing immediately due to being blocked

Last Modified

Tue Oct 31 09:32 GMT 2017

Description

• Scan stopped immediately
• Getting Error: error -1

Environment

• Risk Intelligence (Standalone)
• Windows Operating Systems

Solution

• If Risk Intelligence isn't detecting proxy settings automatically, use the -x parameter to specify the settings. For example:
  • iscanruntime_XXXXXX_.exe -x 192.168.1.20:8080
• Ensure that any firewall allows HTTPS traffic to:
  • 54.164.53.201
  • https://us.ri.logicnow.com
  • https app.ri.logicnow.com