Setup the Workstation Monitoring Client Weekly Report

The Workstation Client Report Settings are configured in the All Devices view and configured from the Settings or individual Client menu.

The Weekly Report contains the Daily Safety Check results for the day it sends on, so please ensure the Weekly Report is configured to run after these results are received

Multiple Clients

To configure the Report for multiple Clients:

  1. Go to Settings > Client Reports > Workstation Client Reports Settings.
  2. Select the Workstation Weekly Reports tab.
  3. Enable the Report for the required Client(s).
  4. Enter the recipient email address(es) in the Mail to and CC to fields where required.
  5. Schedule the Send on day and Send at time for the Report.
  6. Problem Handling allows you to specify how you wish Reports that contain one or more check failures to be handled:
    1. If problems found:

      2. Send to Client as usual

      Send to alternative email below

      Send to Client and alternative email below

      Send nothing

    2. Alternative e-mail: the email address Reports are routed to where the alternative email option is selected for If problems found
  7. OK to save and apply.

Multiple Email Recipients

When entering multiple email recipients, you can use either commas or semi-colons as delimiters to separate them.

Only one delimiter can be used in a string of email addresses at a time. A mix of commas and semi-colons in a single list results in the non-delivery of the emails.

Multiple Email Recipients examples
Supported you@example.it, me@example.it, everybody@example.it
you@example.it; me@example.it; everybody@example.it
Unsupported you@example.it, me@example.it; everybody@example.it

We use commas as delimiters to separate multiple addresses to avoid any potential problems when the descriptive name entered in the From address contains a comma, we suggest encapsulating this entry in inverted commas ( " " ), this also includes wildcard usage.

For example: "Descriptive, name" <my@address.it> or "#ACCOUNT#" <my@address.it>

Individual Clients

To configure the Report for individual Clients:

  1. Right-click the Client in the Client List and select Edit Client.
  2. Workstation Client Report Settings.
  3. Tick the box against Workstation Weekly Report to enable (untick to disable).
  4. Enter the recipient email address(es) into the To: and CC: fields as required.
  5. Schedule the Send on days and Send at times.
  6. OK to save and apply.