Setup the 24x7 and Daily Safety Checks

During the Windows Agent installation process, you configure the 24x7 and Daily Safety Checks. When a Monitoring Template is used, you can modify the existing thresholds or add additional Checks.

To edit Check settings after installation, select the Check in the Checks tab of the South-pane and click the Checks drop-down to select Edit Check.

24x7 Checks

24x7 Checks monitor the device around-the-clock at the frequency you select. A failure is generated whenever a problem is detected.

To enable 24x7 Checks in the Windows Agent:

  1. Tick the Activate the 24x7 Checks box
  2. Use the Frequency drop-down to select the 24x7 Check run cycle
  3. Click Configure checks to edit the Check settings
  4. Click OK once to return to the 24x7 Checks dialog

24x7 Check Frequency

Device type Frequency option (Minutes)
Server 5 | 15 | 30 | 60 | 120
Workstation 5 | 15 | 30 | 60 | 120

When you select five or 15-minute monitoring for a workstation, the Agent synchronizes with the Dashboard based on the selected frequency to upload results, retrieve Automated Task and feature deployment settings and so on.

If you are using the five or 15-minute frequencies, a comparison with its previous result is made every time a Check runs. If a change is detected, it is immediately reported to the Dashboard (only the results are uploaded and a full synchronization is not triggered). If no change is detected, the Check results are uploaded during the next synchronization upload cycle.

Daily Safety Checks (DSC)

Daily Safety Checks run once a day and are designed to monitor scheduled tasks, backups, antivirus updates, and more.

Daily Safety Checks run based on the local time of the computer where the Agent is installed.

To enable Daily Safety Checks :

  1. Tick the Activate the Daily Safety Checks (DSC) box
  2. Use the Frequency drop-down to select the Check run hour

    Checks—to avoid false positives, ensure the Daily Safety Checks run after the monitored tasks are complete
    Reports—to avoid messages about today's data not available against Checks in the Server or Workstation Daily or Weekly Reports, we recommend you run the Daily Safety Checks before the Reports run time

  3. Click Configure checks where changes are required
  4. Click OK to return to the Daily Safety Checks dialog

Ensure the active tick box is enabled for the checks in the category to run. If this is not enabled, the Checks will not run.

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