Workflow Getting Started Guide

Making your First Workflow

This guide will show you how to quickly create a usable workflow. As every company is different, you can use this sample setup as a starting point and make adjustments to better suit your needs.

• How a Service Desk can Help
• Creating Queues
• Adding Sub Statuses
• Making Service Desk your Front-end
• Suggestions and Best Practices
• The Life of a Sample Support Ticket