Uninstall Service Desk

You can uninstall the Service Desk integration from the N-sight RMM Dashboard. When you uninstall Service Desk you have two options:

• You can unregister the N-sight RMM Dashboard from the Service Desk account. All information and active Staff Users are retained within Service Desk. Use this option to continue using Service Desk without the N-sight RMM Dashboard association or when you intend to reinstall the integration.

  Although the N-sight RMM Dashboard association no longer exists, you will continue to be billed for active Staff Users.

• You can unregister the N-sight RMM Dashboard from the Service Desk account, and delete the Service Desk account completely.

To uninstall Service Desk:

1. On the N-sight RMM Dashboard, go to Settings > PSA Integration and select Uninstall

   

2. If you want to delete the Service Desk account completely, select the check box for Delete Service Desk (optional)

   Delete Service Desk deletes all Service Desk data and cannot be recovered.

   

3. Enter the password you used to log into N-sight RMM
4. Select OK to uninstall