Monitored Devices - Beta

Monitored Devices provides a consolidated view of servers, workstations and network devices allowing technicians to easily identify those devices currently under monitoring, then filter by Client, Site, device type and operating system.

Monitored Devices

To open the Monitored Devices section:

  1. Click on the Dashboard menu icon in the left panel.
  2. Select Monitored Devices from the drop-down.

Access to the Monitored Devices view requires the Monitoring & Management Networks Permissions.
The Active Issues view is Client Group aware. It only displays those Clients, Sites and Devices assigned to the user.

Alternatively, expand the panel via the maximize >> button then choose Monitored Devices, click << to minimize the panel.

The Monitored Devices view is Client Group aware. It only displays those Clients, Sites and Devices assigned to the user.

Monitored Devices Section

The main Monitored Devices section consists of two panes.

The left filter pane allows the technician to filter by any combination of Client, Site, Device Type or Operating Systems. For example, use the Clients filter to select the target Clients and Sites then apply a further Filter to return specific Devices and/or OSes.

We retain the filter selection when refreshing the section.

The main pane lists all Devices that match the selected filter criteria. This information is split into five columns and populated where known:

  • Status
  • Device type
  • Operating system
  • Device name and associated Client and Site
  • IP address
  • Description
  • Date and time the device last reported back to the Dashboard

Navigate through the main pane and review the Monitored Devices.

Add Device

We have also included a short-cut to create a Remote Worker Site Installation Package through Add Device. Click the button then select the Client , Site and Device OS to create the package for. Click next to review the installation steps whilst the package is made available for download.