Google Android Provisioning

Legacy Mobile Device Management (MDM) service retiral: November 1, 2021.

From November 1st, any Android, Windows Mobile or legacy MDM iOS devices (these are iOS devices that are not enrolled in Apple Device Management(ADM) service) will no longer be supported. You are not required to take action on these devices as we will automatically retire the service.

Go to the Mobile Device Management page for further information.

This change does not affect iOS devices enrolled in ourApple Device Management(ADM) service) which will continue to be supported and offers numerous advanced management options not available in the legacy MDM service.

Google Android Mobile Device Management utilizes a MobileGuardian app.

After the mobile device is added to the Dashboard, the specified user receives an invitation email (and where selected SMS) containing a provisioning link.

When the user opens the provisioning link from their mobile device they are automatically offered the version of MobileGuardian applicable to its Operating System: Apple iOS, Google Android or Windows Phone 8.1 (Please be aware that Windows 10 is currently unsupported).

To register a Google Android device the user opens the provisioning invitation on the device and downloads the MobileGuardian app. Once installed they enter their Email address, Activation Code contained in the provisioning email then accepts the required permissions when prompted; for example administrator privileges to allow remote wiping.

There are no controls within the Google Android app itself as all commands are sent directly from the Dashboard and if the user were to open the app it simply displays the app version along with a brief overview of MobileGuardian including the Client name.

mdm_android_provision

Please note, the Mobile Device Management taskbar notification icon clip1216 is hidden by default on Google Android devices.

Google Android Permissions

The Google Android MobileGuardian app requests the user accepts the following permissions when installing.

This app has access to:

Permission

Note

Identity

find accounts on the device

Contacts/Calendar

read your contacts

Location

approximate location (network-based)

precise location (GPS and network-based)

SMS

edit your text messages (SMS or MMS)

read your text messages (SMS or MMS)

Phone

read call log

write call log

reroute outgoing calls

Photos/Media/Files

modify or delete the contents of your USB storage

test access to protected storage

Wi-Fi connection information

view Wi-Fi connections

Device ID & call information

read phone status and identity

Other

disable your screen lock

run at startup

full network access

view network connections

prevent device from sleeping