Mobile Device Management Policies (Android and Windows Phone)

Legacy Mobile Device Management (MDM) service retiral: November 1, 2021.

From November 1st, any Android, Windows Mobile or legacy MDM iOS devices (these are iOS devices that are not enrolled in Apple Device Management(ADM) service) will no longer be supported. You are not required to take action on these devices as we will automatically retire the service.

Go to the Mobile Device Management page for further information.

This change does not affect iOS devices enrolled in ourApple Device Management(ADM) service) which will continue to be supported and offers numerous advanced management options not available in the legacy MDM service.

Mobile Device Management policies are configured and managed from Settings > Mobile Device Management> Device Policies when logged on to the device under an account with advanced privileges. For example Superuser or (non-Classic) Administrator level access, a login with the required Mobile Device Management permissions enabled or the Agent Key (where Dashboard access is enabled

From Dashboard 2020.12.15 Mobile Device Management Apple Policies were replaced by Apple Device Management Apple Configuration Profiles. This allows you to upload and deploy your own custom configuration policies to Apple devices through the Apple Device Management framwork.

Although iOS policies are no longer configurable, we have retained the iOS references in this section to provide context when reviewing any existing iOS policies.

The returned Mobile Device Management Policies dialog displays the available policies for the account - both default [non-editable] and custom - including the Policy Name, the OS and ownership Type.

mdm_settings_drop mdm_policy_dialog

To view a default policy's configuration in read-only mode, highlight the desired policy then click the View button clip1160to open the View Mobile Device Management Policy dialog.

mdm_policy_dialog_view