Apple Configuration Profiles

We use Apple configuration profiles to streamline the Mac computer, iPad and iPhone configuration process by allowing you to securely and remotely deploy settings directly from the Dashboard to Apple Device Management enrolled devices.

Apple Configuration Profiles are not supported on devices using macOS 10.12 or earlier. You cannot push Apple Configuration Profiles to those devices.

Configuration profiles have a .mobileconfig extension and are XML files containing payloads. Payloads manage specific settings on Apple devices. A configuration profile can contain more than one payload and an Apple device can have more than one configuration profile. 

With configuration profiles you can apply and control a wider variety of settings, including the following:

  • Configure the device's network settings
  • Apply default Microsoft Office configuration
  • Ensure the user complies with company policy by restricting access to specific tasks
  • Control user interaction with the Apple AppStore
  • Customize the screensaver and enable or disable the screen lock password function

For an in-depth overview of some of the functionality available through configuration profiles, please refer to the Apple Configuration Profile Reference guide and Microsoft Mac preferences.

Apple supervision (configured through Apple Business Manager, Apple School Manager, or Configurator 2) is designed for company owned devices and provides greater control over the restrictions available through payloads.

Payload keys marked as "Supervised only" under "Value" in the Apple or other vendor's tool documentation are only applied on devices that are under Apple supervision, they are ignored on unsupervised devices.

If the payload key "Value" does not include the "Supervised only" reference, then the key is supported on both supervised and unsupervised devices.

To use configuration profiles with Apple Device Management. Create configuration policies in an Apple or other vendor's tool. Upload the files to the Dashboard's profile library then deploy the polices to one or more Apple Device Management enrolled computers or iPhone and iPads that were enrolled in our Mobile Device Management solution in Dashboard v2020.12.15 or later.

Before proceeding, please ensure you have followed the steps in the previous sections to setup Apple Device Management.

The following sections describe how to use configuration profiles with Apple Device Management:

Although we have provided the mechanism to deploy custom profiles through Apple Device Management. We are not responsible for custom profiles made or used in conjunction with this product. We are not liable for loss incurred from system, hardware or data loss. It is the customer or profiles developer's responsibility to verify the integrity, actions and impact of any custom profiles.

Please note, we are not responsible for the content of external sites.