Delete a mobile device from N-sight RMM

If you no longer need to monitor and manage a mobile device, remove it from N-sight RMM. When you remove a mobile device from N-sight RMM, the enrollment profile on the device is removed.

When a mobile device is edited or deleted using N-sight RMM, it is recorded in the User Audit Report.

To fully remove an MDM solution from a device, you may need to uninstall the enrollment profile directly from the device. For more information, see Remove an enrollment profile from a device.

Delete a mobile device from N-sight RMM

1. On the N-sight RMM Dashboard North-pane go to the Mobile Devices tab
2. Right-click the device and select Delete Mobile Device.

   

3. Enter your N-sight RMM password to confirm.
4. Select OK to apply.

The association between the mobile device and N-sight RMM is removed.

If you manually remove the enrollment profile directly from a device, it is not communicated to N-sight RMM and the device reports as active until it is deleted using the N-sight RMM user interface.

Updated: Mar 28, 2024