Determine server for API query

When you use the Data Extraction API, you enter URL queries that require the server URL for your N-sight RMM account territory.

https://server/api/?apikey=yourAPIkey&service=service_name&parameter=xxx

The database server to query is dependent on the territory your account is registered under. The current territories and their URLs are:

Territory URL
Americas https://www.am.remote.management/
Asia https://wwwasia.system-monitor.com/
Australia https://www.system-monitor.com/
Europe https://wwweurope1.systemmonitor.eu.com/
France (FR) https://wwwfrance.systemmonitor.eu.com/
France1 https://wwwfrance1.systemmonitor.eu.com/
Germany https://wwwgermany1.systemmonitor.eu.com/
Ireland https://wwwireland.systemmonitor.eu.com/
Poland https://wwwpoland1.systemmonitor.eu.com/
United Kingdom https://www.systemmonitor.co.uk/
United States https://www.systemmonitor.us/

For example, a user in the United Kingdom uses the server URL: https://www.systemmonitor.co.uk/

The following is a sample query for listing servers from the United Kingdom territory:

https://www.systemmonitor.co.uk/api/?apikey=1234567890abcdefg&service=list_servers&siteid=123

Determine API Server URL from Dashboard URL

If you are unsure of your Dashboard account territory:

  • Look at the URL used to access your Dashboard as this may include a region reference, or
  • If the URL does not mention a region, for example a custom domain, append /dashboard to one of above URLs and attempt login to your Dashboard at the prompt. Based on the United Kingdom this would look like: https://www.systemmonitor.co.uk/dashboard
  • If you cannot determine the region from a custom Dashboard URL. Open a command prompt or terminal on the device and perform an nslookup on the custom Dashboard URL:
  • nslookup dashboard.custom.domain
    ...
    Non-authoritative answer:
    Name: dashboard.systemmonitor.co.uk
    ...

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