Determine server for API query

The API Key is associated with the Agent Key user, permissions and assigned Client Groups. If the Agent Key user has been assigned to a Client Group that contains either no Clients or a subset of Clients, API calls made using the generated API Key can only return data associated with the Clients in the assigned Client Group.

Where security requires that the Agent Key user access to Client information within N-sight RMM must be restricted, we recommend that the Agent Key Access is revoked.

When you use the Data Extraction API, you enter URL queries that require the server URL for your N-sight RMM account territory.

https://server/api/?apikey=yourAPIkey&service=service_name&parameter=xxx

The database server to query is dependent on the territory your account is registered under. The current territories and their URLs are:

Territory URL
Americas https://www.am.remote.management/
Asia https://wwwasia.system-monitor.com/
Australia https://www.system-monitor.com/
Europe https://wwweurope1.systemmonitor.eu.com/
France (FR) https://wwwfrance.systemmonitor.eu.com/
France1 https://wwwfrance1.systemmonitor.eu.com/
Germany https://wwwgermany1.systemmonitor.eu.com/
Ireland https://wwwireland.systemmonitor.eu.com/
Poland https://wwwpoland1.systemmonitor.eu.com/
United Kingdom https://www.systemmonitor.co.uk/
United States https://www.systemmonitor.us/

For example, a user in the United Kingdom uses the server URL: https://www.systemmonitor.co.uk/

The following is a sample query for listing servers from the United Kingdom territory:

https://www.systemmonitor.co.uk/api/?apikey=1234567890abcdefg&service=list_servers&siteid=123

Determine API Server URL from N-sight RMM URL

If you are unsure of your N-sight RMM account territory:

  • Look at the URL you use to access N-sight RMM as it may include a region reference, or
  • If the URL does not mention a region, for example a custom domain, append /dashboard to one of above URLs and attempt login to your N-sight RMM at the prompt. Based on the United Kingdom this would look like: https://www.systemmonitor.co.uk/dashboard
  • If you cannot determine the region from a custom N-sight RMM URL. Open a command prompt or terminal on the device and perform an nslookup on the custom N-sight RMM URL:
    • nslookup dashboard.custom.domain
    ...
    Non-authoritative answer:
    Name:    dashboard.systemmonitor.co.uk
    ...

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