Dashboard Actions and ConnectWise Results

After the N-sight RMM Dashboard assets are mapped to their ConnectWise Manage counterparts, the below N-sight RMM Dashboard actions result in the following changes in ConnectWise Manage.

Dashboard Action ConnectWise Manage Result
Add Client Company Added
Edit Client Company Updated
Delete Client Company marked as inactive
Add Site Site added under the Company's Site tab
Edit Site Site updated in the Company's Site tab
Delete Site Site removed from the Company's Site tab
Add Device Asset added under the Company's Configurations tab
Edit Device Asset updated in the Company's Configurations tab
Move Device to new Site in same Client Asset moved to new site in the Company's Configurations tab
Delete Device Asset removed from the Company's Configurations tab
Move Site to new Client Site moved to the new Company's Site tab
Move Device to new Client/Site No action taken

When a Device maps to a ConnectWise Manage customer, it is excluded from any Client or Site changes in the N-sight RMM Dashboard. The device can only be associated with a different customer by moving the device in ConnectWise Manage.