Dashboard Actions and ConnectWise Results
After the N-sight RMM Dashboard assets are mapped to their ConnectWise Manage counterparts, the below N-sight RMM Dashboard actions result in the following changes in ConnectWise Manage.
| Dashboard Action | ConnectWise Manage Result |
|---|---|
| Add Client | Company Added |
| Edit Client | Company Updated |
| Delete Client | Company marked as inactive |
| Add Site | Site added under the Company's Site tab |
| Edit Site | Site updated in the Company's Site tab |
| Delete Site | Site removed from the Company's Site tab |
| Add Device | Asset added under the Company's Configurations tab |
| Edit Device | Asset updated in the Company's Configurations tab |
| Move Device to new Site in same Client | Asset moved to new site in the Company's Configurations tab |
| Delete Device | Asset removed from the Company's Configurations tab |
| Move Site to new Client | Site moved to the new Company's Site tab |
| Move Device to new Client/Site | No action taken |
When a Device maps to a ConnectWise Manage customer, it is excluded from any Client or Site changes in the N-sight RMM Dashboard. The device can only be associated with a different customer by moving the device in ConnectWise Manage.