The RMM EDR user guide documentation is located in the Partner Success Center. Once logged in, select Products > RMM > EDR documentation. Due to the security nature of the EDR integration, the documentation is protected with user authentication for the Partner Success Center.
N-able Endpoint Detection & Response (EDR) is an integrated threat management solution from SentinelOne. Combining RMM with SentineIOne's endpoint protection, EDR enables Windows devices to self-defend and heal themselves by stopping processes, quarantine, fix, and roll back events to keep devices protected.
EDR uses process behavior to monitor multiple processes to recognize attacks as they develop and respond at machine speed. This is different to signature-based detection from traditional AV solutions, which monitors processes as they execute, and not the processes that can spawn from of it.
EDR provides forensic data to mitigate threats quickly, perform network isolation, and protect against newly discovered threats.
Key features in the RMM integration include the ability to deploy EDR agents, configure profiles, and monitor devices from the dashboard.
Information on EDR and its usage is available in the N-able Customer Success Center Endpoint Detection & Response documentation section.
Please be aware that access to this section requires an active N-able Customer Success Center login for authentication.
If you are not currently logged into the Customer Success Center, you will receive a prompt to enter your Customer Success Center credentials or "Sign up now" to create a Customer Success Center account.
Endpoint Detection & Response (EDR) is currently ONLY available for Windows devices.