Add a new Apple Push Notification Certificate (also covers certificate renewal)
Apple uses Push Notification Certificates to maintain persistent communication between and is required to enroll and manage Apple Devices in Apple Device Management.
Certificates are available from the Apple Push Notification Certificate and are valid for one year. To maintain service continuity, the certificate must be renewed before the expiration date.
Steps to Create an Apple Push Notification Certificate
- Log into your Dashboard then go to Settings > Apple Device Management > Certificates.
- Click on Add Certificate. Enter the email address to create the Certificate Signing Request (CSR) against.
- Click the Download CSR button to store the .csr file locally.
As this email address also receives certificate expiry alerts we suggest using an active generic email address to ensure renewal notifications have multiple recipients.
- Click on the Apple Push Certificates Portal link to log into the Apple portal and create a certificate.
- Sign in to the Apple portal with your Apple ID (username and password).
- Under Create a New Push Certificate, Choose file or Browse to the location of the .csr file, enter any relevant information in the Notes field and click Upload.
- The Confirmation screen provides information on the Service, Vendor, and the certificate's Expiration Date.
- Click Download to retrieve a copy of the certificate (.pem file).
We recommend signing in to the Apple Push Certificates Portal with a corporate Apple ID.
- In the Dashboard, enter the Apple ID username used to create the certificate
- Drag and drop the Apple Push Notification certificate (.pem) into the main window or use browse to navigate to its location.
- Click Upload Certificate.
- Review the confirmation message and the process’s next steps.
- Click Finish to view information about the certificate including its expiration date and number of days to renewal.
- Click Exit to return to the main Dashboard view.
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