Take Control (N-able): How to configure proxy settings

Last Modified

Tue 23 Feb 17:39 GMT 2021

Description

  • How to configure the proxy settings for Take Control (N-able)?

Environment

  • N-sight RMM
  • Take Control (N-able)
  • Windows

Solution

  1. Go to C:\Program Files (x86)\Advanced Monitoring Agent\featureres
  2. On the folder press Right Click + Shift and select Start Command Prompt Here
  3. Run the command line with the following syntax:
    • C:\Program Files (x86)\Advanced Monitoring Agent\featureres\MSP_Connect.exe /S /MSPID <PARTNER MSPID OBTAINED FROM settings.ini under MSPConnect> /proxy XXX.XXX.X.X /proxyport XXXX /proxyusername some.one@somewhere.com /proxypasswd *yourproxypassword*
    • Where X represents a number. Replace the values with the actual proxy address, port number and credentials.