FMPlugin cannot start because another FMPlugin instance is running

Last Modified

Tue Mar 10 16:06 GMT 2020

Description

  • Most checks are not running
  • The Error.log shows the following:
    • Could not create shared memory indicating an already running instance of FMPlugin

Environment

  • N-sight RMM

Solution

  • This issue is caused when FMPlugin.exe is running, but was not started by the current Agent
  • The last time the Agent stopped, FMPlugin could not be stopped
  • To resolve this:
    1. Open up Task Manager
    2. Select Details
    3. Find FMPlugin.exe
    4. Right-click on FMPlugin.exe
    5. Select End task