Bandwidth and Performance Monitoring History Report (24 Hours) Is Showing Blank Graphs

Last Modified

Wed Oct 11 17:04 GMT 2017

Description

  • The Bandwidth and Performance Monitoring History 24 hour Report Graphs are Blank
  • Device has Corresponding check on the device and the check uploading to the dashboard
  • Device is currently online and checking into the dashboard
  • Outages tab in the South-pane shows the device has been constantly overdue for the past 24 hours

Environment

  • N-sight RMM

Solution

  1. Ensure the device is online and checking into the dashboard
  2. Rerun the report if the device was not checking in
  • Note: The device needs to be communicating and uploading to the dashboard over 24 hours otherwise the report might show blank or breaks in the report due to check information not being uploaded to the dashboard.