RMM Integrations

We provide the following setup, how to... and configuration topics covering our various Remote Monitoring and Management integrations.

Please note that for an asset to import new or match to an existing Passportal Asset, the asset in the PSA/RMM integrated solution must contain the following mandatory fields: hostname, serial number or MAC address. The hostname must be unique across all devices in the PSA/RMM. Please check the asset on your PSA/RMM, add the missing information if required and wait for your next scheduled sync or force a sync.

RMM Sync schedule

Regardless of which of the compatible RMM products you integrate with, the daily sync with Passportal takes place at 10PM (MST)