Editing a Password

It is only possible to Disable a credential. There is no option to fully delete one, as this will also remove all auditing information for the credential, therefore they can only be disabled.

DO NOT create passwords with a leading space, i.e. " Password1!"

Although Active Directory allows passwords to start with a space before other characters and the extended characters, Passportal does not support this, resulting in credentials failing synchronization.
  1. To edit an existing password, first navigate to the clients Credentials screen
  2. Select the 3 dots in the Actions column to the right of the password in the list
  3. Select Edit Credential

  4. The Edit Credential panel opens to the right of screen

  5. Click the pencil icon in the password field - amend the password as required. Click Show Advanced Options to access credential character options for the password.

  6. Click Save in the Edit Credential window to save the changes made, or Cancel

Enable the Show History toggle to see the edit history of the password. Disable the toggle to hide the information again.