Disable Client

When you disable a Client, all associated documentation, credentials etc. are also set to disabled. To view these items, ensure the Show Disabled toggle is enabled in the corresponding views.

To disable a client:

  1. Navigate to the clients list by selecting Clients from the main menu.
  2. Click on Disable Client in the 3 dots menu of the Actions column of the required client.
  3. Accept the Warning Advisory that appears by clicking Disable Item, or Cancel the action.

To enable a deactivated client:

  1. Navigate to the clients list by selecting Clients from the main menu.
  2. Click the Show Disabled toggle to view disabled clients.
  3. Click on Enable Client in the 3 dots menu of the Actions column of the required client.
  4. Click Activate Item to confirm, or Cancel the action.