Recover Forgotten Login Password

A forgotten Organization Key is not recoverable. Talk to an Organization Administrator to get your Organization Key.

If you forget your Passportal password, follow these steps for recovery:

  1. Click the Forgot Password? link from the main login page.
  2. Enter your email address in the Forgot Password? dialog pop-up.
  3. Click Start password recovery.
  4. A temporary link will be sent to your address and will walk you through the steps necessary for resetting your password.

    This link will only be active for a period of 24 hours, and a reset will need to be requested again following this period.