Passportal Troubleshooting
How to access Support Cases in the Partner Success Center?
Last Modified
Tue Sep 03 14:24 GMT 2019
Description
- Where do I go in the Partner Success Center to access my Support cases?
Environment
- Partner Success Center
Solution
- Login to the Partner Success Center
- Select Account
- Under My Support Cases, select View All Cases
- NOTE: Only Partner Success Center Superusers can see all cases, please reach out to your Account Manager to elevate your privileges