Passportal: Error calling API Initialize failed to create token
Tue Sep 29 10:02 GMT 2020
- While trying to setup the AD Agent, receiving the following Error: "Error calling API Initialize failed to create token"
- N-able Passportal
- Passportal AD Agent.
- Confirm that the login information provided is correct for the AD Agent credentials, particularly the chosen Database and Organization Key;
- If all information seems correct, please try rebooting the Server, as this should clear the issue;
- If the issue persist after a reboot, please contact our technical support team.