Partner Care Troubleshooting
ChromeOS Device Management
For organizations leveraging ChromeOS, effective management and monitoring of devices including Chromebooks is crucial. Although our services do not currently extend to ChromeOS, a ChromeOS device management solution is available from Google.
By seamlessly integrating with ChromeOS, Google’s platform enhances operational efficiency and reduces IT challenges. This chargeable solution offers the ability to oversee device usage centrally, ensure security protocols, and maintain system updates across all devices. With tools to track device status, user activity, and compliance with organizational policies, administrators can pre-emptively address issues, optimize device performance, and ensure a safe computing environment for all users. This proactive approach to device management not only streamlines administrative tasks but also contributes to a more robust and secure IT infrastructure.
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Efficient Onboarding: ChromeOS simplifies onboarding for new employees by delivering pre-configured devices promptly. The Journey Center Guide helps them explore policies and settings.
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Customizable Management: IT administrators can customize rules and policies to meet unique business needs. Smart controls are easy to set up.
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Built-in Security: ChromeOS devices come with automatic security features, including password mandates and remote wiping.
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Unified Admin Console: Manage ChromeOS devices, apps, extensions, and Google Workspace from one familiar Google Admin Console.
Additionally, for environments utilizing Microsoft Intune, Microsoft offers the Chrome Enterprise connector. This tool creates and monitors a connection between the Google Admin Console and Microsoft Intune, allowing you to manage Google device management enrolled ChromeOS devices in Microsoft Intune’s admin center.
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Synchronize device data between the Google Admin Console and Microsoft Intune.
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Access and review ChromeOS device data in Microsoft Intune.
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Execute remote actions on ChromeOS devices in Microsoft Intune. Including deprovision, restart, enable lost mode, and perform device wipes.
For further information on ChromeOS device management and the Intune connector, please visit the following resources:
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ChromeOS Device Management Getting Started | Google (overview, including Google’s pricing details)
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Configure Chrome OS connector for Microsoft Intune | Microsoft.
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