How do I get pricing for upgrades/downgrades or new/additional licenses?

Last Modified

May 5, 2022

Description

If you are a partner inquiring about the pricing for a product upgrade, downgrade, or additional license, either contact your dedicated Partner Success Manager or create a case to request a quote. If you are not currently a partner, contact our Sales team by phone, email, or contact page.

Environment

  • Risk Intelligence

Solution

You are a partner with existing services and have a dedicated Partner Success Manager:

  1. Determine the name of your Partner Success Manager:

    1. Log into the Partner Success Center.
    2. Click the Need Assistance? button.
    3. In the Partner Success Manager area, click View Info.
  2. Use the contact information to contact your Partner Success Manager.

You are an emerging Success tier partner and do not have a Partner Success Manager:

  1. Log into the Partner Success Center.
  2. Click the Need Assistance? button.
  3. In the Submit A Case area, click Submit Case.
  4. In the Partner Care area, click Get Assistance.
  5. Fill in the form and click Submit Ticket.

If you are not an N-able partner:

Contact our Sales Team by phone, email, or our contact page to assist you with your pricing inquiry:

Phone numbers:

  • Americas: 1-855-679-0817

  • EMEA: +44 (0) 1382 309040

  • APAC: +61 (0)2 8412 4905

Email: mspsales@n-able.com

Contact page: https://www.n-able.com/contact

Topic:

  • Sales