Partner Care Troubleshooting
How can I view Mail Assure and Backup invoices and usage report online?
Last Modified
Sun 19 Sep 23:45 GMT 2021
Description
Where can I find Mail Assure and Backup invoices and usage report online?Environment
- N-able Backup
- N-able Mail Assure
Solution
1. Log in to https://community.n-able.com.2. Go to the My Accounts>Billing>Outstanding Invoices tab.
3. Select the 5-digit account number.
4. Beside the invoice balance, hover the mouse over the ... link and select Data Usage or View Invoice.
With admin-level Mail Assure credentials, you can download detailed usage data from https://usagereport.swmailassure.com.
A CSV copy will be returned.
Topic:
- Billing