Clear Callout Cache - Outgoing

This does not make any changes to issues relating to filtering accuracy/message classifications or routing of messages. Do not use this option unless there is a specific reason to do so.

In the Clear callout cache pages you can manually clear the domain’s callout cache. The Clear Callout Cache - Outgoing page is specific to outbound filtering. This page should only be used to expedite the automated clearing of the cache as detailed in the What are recipient callouts > Existing Recipients page. This tool is especially useful after changing the domain routes to resolve incorrect good/bad responses from the senders mail server to sender callouts.

  1. In the Domain Level Control Panel, select Continuity > Clear callout cache - Outgoing
  2. To clear the callout cache for the domain, click on Clear

To clear the incoming Callout cache see Clear Callout Cache - Incoming.