From the Customer Management page, configure the Domain, Protection and Encryption settings:
- Login to Mail Assure to the Admin Level Control Panel
- Navigate to General > Customer Management
- Find or use the Search or Filter functions to locate the Admin User from the list to configure settings for
- Using the three dots to the right of the page in the Actions column, select the settings to configure:
From the individual Settings tabs, it is possible to move tabs to another setting by clicking the tab at the top of the window.
Save any changes made before switching tabs or the changes will be lost.
Any settings configured at will be inherited by child Sub-Admin's (Customers or Sites) if these have not been configured per Customer or Site, or if the selection has been set to Inherit.
Domain Settings
Plus Addressing
In the Domain Settings tab it is possible to enable or disable Plus Addressing for all domains owned by this Admin or Sub-Admin user.
Plus Addressing allows the addition of a 'tag' on a mailbox by use of a '+' as the separating character.
Such addresses should not be added to the mailboxes list, so long as the primary mailbox is.
For example: for the primary mailbox piff.jenkins@example.com, plus addresses such as piff.jenkins+newsletters@example.com, or piff.jenkins+sales@example.com can also be used.
Delivery of mail at the destination server will be done to the full plus address, so the tag may be used for sorting mail in the inbox.
Disable Inherit plus addressing setting to customize this setting for this User's domains.
Save any changes made before switching tabs or the changes will be lost.
Region
The Domains Settings tab also shows the Region of the Domains owned by this Partner/Customer/Site Admin or Sub-Admin and their Sub-Admins.
The region is selected when adding a domain and cannot be changed after. This specifies the geographic location where data is stored and from where mail is delivered.
Protection Settings
Protection Settings is broken into two sub tabs; the General Settings tab, and the Attachment Settings tab.
The Attachment Settings tab will only be visible if the Security Level is set to Custom either Inherited or selected by User)
General Settings
Save any changes made before switching tabs or the changes will be lost.
Security Level
The Security Level setting allows configuration of how restrictive the spam filter is for any domains owned by the Admin or Sub-Admin, or any child Sub-Admin's that inherit this setting.
Disable Inherit security level setting to customize this setting for this User's domains.
The choices for security level are:
| Security Level | Amount of Protection |
|---|---|
| Custom | The level of protection as configured in the Attachment Settings > Restriction Options section or in the Manage Attachment Restrictions page |
| Very Low |
Limited protection: Skip most classifications that are likely to catch unwanted mail
|
| Low |
Some protection: Allow some classifications that may capture legitimate messages
|
| Medium |
Optimal settings for most users: Capture the most spam and the fewest false positives
|
| High |
More aggressive filtering for more capturing more potential spam: Some false positives are possible
|
| Very High |
Enables maximum protection with highest risk of legitimate messages being detected as spam
|
The selected Security Level from Very Low to Very High will overwrite the Filter Settings configured at the Domain Level. For the Custom Security Level, settings will not be overwritten.
Attachment Settings
Save any changes made before switching tabs or the changes will be lost.
Restriction Options
These settings will only be visible if the Security Level on the General Settings tab is set to Custom.
The settings that can be configured in here are:
- Quarantine mail with password-protected attachments - If this is set to on, all inbound mail containing a password-protected attachment (such as Zip files) will be sent straight to the quarantine and must be reviewed manually to be checked if it is legitimate
- Quarantine mail containing attachments with hidden executables - If this is set to on, all inbound mail containing attachments with hidden executables (such as ZIP, TAR, GZIP, BZIP2 and 7Z archives (other than those compressed with deflate64)) will be sent straight to the quarantine and must be reviewed manually to be checked if it is legitimate
- Quarantine mail containing attachments with macros - If this is set to on, all inbound mail with a document based attachment (.doc, .xls, .ppt etc) that contains any kind of macro will be sent straight to the quarantine and must be reviewed manually to be checked if it is legitimate
- Block potentially unwanted attachments - If this is set to on, all inbound mail containing attachments considered dangerous or unwanted will be sent straight to the quarantine and must be reviewed manually to be checked if it is legitimate. For example, compressed executable files (e.g. UPX packers), password tools, network tools, peer-to-peer clients, remote access applications, system tools, spying tools and documents containing scripts
Disable the Inherit setting to customize this setting for this User's domains.
Encryption Settings
In the Encryption Settings tab , TLS encryption settings can be configured for both Incoming and Outgoing mail.
By default, all email processed by Mail Assure is done securely using TLS encryption as long as the sending/receiving server provides support for it.
Using these settings, you can specify to use TLS is when possible, but also to allow unencrypted connections or set it so that TLS is compulsory for all connections; if a TLS connection is unsuccessful the email will not be processed or delivered.
Disable the Inherit settings to customize email TLS handling for this User's domains.
Save any changes made before switching tabs or the changes will be lost.