Configure Journaling in Mail Assure/Exchange

To set up journaling in Mail Assure/Exchange you need to:

• Ensure Archiving is enabled in Mail Assure - see Enable Archiving on a Domain.
• Add the global journal address to your mail server.

Find Global Journal Address

You can find the global journal address at the Domain Level, in the Archiving > Status page.

If the address ends with '@MX-record-hostname' please use @mx1.mtaroutes.com.

Configure Journaling in Microsoft Exchange 2010

1. Open EMC - Organization Configuration - Hub Transport - Journal Rules.
2. Right click and select New Journal Rule.
3. Enter the global journal address in Send Journal reports to e-mail address.
4. Select Internal Scope.
5. Select Journal messages for recipient and select the Dynamic Distribution Group for this domain.

Configure Journaling in Exchange 2013/2016/Online (Microsoft 365)

1. Log into the Exchange Admin Center (EMC).
2. Go to Compliance Management > Journal rules.
3. Enter a valid email address to receive journal failure alerts.
4. Click on the + (plus sign) and create the journal rule as follows:
• Send journal reports to: Enter the global journal address noted from the Archive > Status page (above).
• Name: Give the rule a meaningful name.

• If the message is sent to or received from: Choose [Apply to all messages].

• Journal the following messages:

  • ​Select Internal messages only if the domain uses incoming/outgoing filtering.

  • Select All messages if the domain is archive-only.