Outlook/Microsoft 365 Addon

If a message has been incorrectly trained as spam or not-spam, please contact support .

Mail Assure’s cloud email security helps users safeguard Microsoft 365 email by adding an additional layer of security and providing Microsoft 365 integration. Protection against threats, always-on continuity, and email archiving for Microsoft 365 enhances your Microsoft 365 experience so you can focus on core business activities.

The easy-to-install Mail Assure Microsoft 365 Addon allows users full control and transparency over their email flows. Users can “train spam” and “train not-spam” from their message window. Messages trained as spam are moved to the user’s trash folder and messages trained as not-spam are automatically moved to the user’s inbox. These actions signal required adjustments to the Mail Assure classification systems. Users can also use Single Sign-On (SSO) by logging into the Mail Assure web-interface from a button available in their message window.

To benefit from the Mail Assure Microsoft 365 add-in capabilities, users must use Mail Assure’s email security solutions.

Addon Capabilities

The Mail Assure Addon for Microsoft 365 provides email users with the following features:

  • No hardware installation required
  • Support for both Microsoft 365 and Entra ID single sign-on into the Mail Assure web-interface
  • Users can report false negatives (“train spam”) and false positives (“train as not-spam”) from the user’s message window
  • 24/7 built-in email continuity (users can read, compose, and send email during a Microsoft outage by logging-in to the Mail Assure web-interface)

Addon System Requirements

  • Outlook for Office 2013 or newer using Microsoft 365 (web or local install)
  • Client device with Internet explorer 11 or newer enabled
  • Internet connection

Installing the Addon

  1. Go to the Microsoft AppSource and locate the Mail Assure addon

  2. Click Get it now and sign into your account
  3. Follow the instructions to install the addon

Using the Addon to Report an Email Message as Spam or Not Spam

Outlook

  1. In Outlook, click on the relevant email message
  2. Click on the dropdown arrow beside Train Message in the Mail Assure section of your Home ribbon

  3. Select either:
    • Spam to train Mail Assure to recognize the message as spam. A confirmation message is displayed on the message to advise:

    • Not spam to train Mail Assure to recognize the message as not spam. A confirmation message is displayed on the message to advise:

Microsoft 365

  1. In Microsoft 365, click on the relevant email message
  2. Click on the three dots to the right of the message header, indicating the More Actions menu
  3. Select Mail Assure Cloud Email Security from the list of actions

  4. Now select Train Message and select the action you wish to take against the message:

    • Spam to train Mail Assure to recognize the message as spam. A confirmation message is displayed on the message to advise:

    • Not spam to train Mail Assure to recognize the message as not spam. A confirmation message is displayed on the message to advise:

Access the Mail Assure Dashboard from Outlook/Microsoft 365 Using the Mail Assure Addon

Outlook

  1. In Outlook, in the Home ribbon, select Go to Dashboard from the Mail Assure section

  2. Click on the Go to securemail.management button

Microsoft 365

  1. In Microsoft 365, click on the three dots to the right of the message header, indicating the More Actions menu
  2. Select Mail Assure Cloud Email Security from the list of actions
  3. Click Go to Dashboard

  4. Click on the Go to securemail.management button