N-able Single Sign-On (SSO) is only available for main Admin account and Technicians of this account. Any Admin users structured below this (sub-admins) will not be able to use N-able Single Sign-On (SSO).
To setup an individual N-able Single Sign-On (SSO) account, follow the below steps. N-able Single Sign-On (SSO), is the primary log in mechanism for Mail Assure Admin users.
Our N-able Single Sign-On (SSO) service is a convenient way for you to access our SSO products (including Take Control, MSP Manager and N-sight) with a single set of login credentials.
Please be aware that any changes to your SSO credentials, including username and password updates, will apply to all of our SSO supporting products and the N-AbleMe.
Link User to N-able Single Sign-On (SSO)
To link a non-SSO user to SSO, see Legacy - Link User to N-able Single Sign-On (SSO).
If logging in with an account that can use N-able Single Sign-On (SSO) (Main Admin or Technician) that is not currently using this, you will be prompted to request an SSO account
Additional N-able Single Sign-On (SSO) Admin Users
To create additional N-able Single Sign-On (SSO) Admin Users for the same user level, you need to Add a Technician User, then follow the invitation email link once the account is created.
This must be a Technician of the main Admin account, for N-able Single Sign-On (SSO) to be available.