When switching to using Mail Assure, all mail is delivering to the legacy route/servers

Last Modified

Mon Apr 13 16:20 GMT 2020

Description

  • When we cut over/switched from our old spam filter to Mail Assure, it seems when Mail Assure receives the email it is sending it to our old spam filter service.
  • What should the destination hosts be for us?

Environment

  • N-able Mail Assure

Solution

NOTE: Before setting the destination routes and MX records, ensure that the receiving server can receive SMTP connections from the Delivery IP ranges, with no email content or connection filtering enabled on these IP's.