Add Notifications

Cove Data Protection (Cove)'s Notification service is found in the Management section of Management Console.

There are two types of Notification that can be created:

Add Backup Status Alert Notification

  1. Log in to the Management Console under a SuperUser or Administrator account
  2. Navigate to Management > Notifications
  3. Click Add Notification

  4. Give the notification a recognizable Name
  5. Select the Customer from the dropdown
  6. In the Notification Rule section, select the Backup status alert trigger. This provides notifications on the status of your server, workstation, and Microsoft 365 domain backups
  7. In the Condition section, set the conditions which must be met for an email notification to be sent:
    1. Customers - Select from:
      1. All Customers of - Devices of all customers belonging to the customer selected will be notified

        New customers will be added automatically

      2. Selected Customers of - Devices of selected customers belonging to the customer selected will be monitored and notified

        New customers will not be included

        • Use the dropdown list to select all Customers whose devices should be monitored for Backup status alert and Critical configuration change:

    2. Device Type - Select from:
      1. Servers and workstations
      2. Servers
      3. Workstations
      4. Microsoft 365
    3. Backup Status - Select from:
      1. Failed: Send a notification for backups which Failed
      2. Completed with errors: Send a notification for backups which Completed with Errors
  8. In the Send Email To section, configure the email settings:
    1. Internal Recipients: Begin typing or select the internal recipients who should receive the notification

      Only users belonging to the selected customer will be available to receive the notification

    2. Subject: The email Subject cannot be changed, this will dynamically generate the backup status, customer name and device name when each email is sent
  9. Notification is Active: By default, the notification will be enabled by default, meaning that once saved, it will begin monitoring straight away. This can be turned off by toggling this setting.
  10. Click Preview to see a preview of what the notification email will look like.
  11. Click Save to save the notification.

Add Critical Configuration Change notification

  1. Log in to the Management Console under a SuperUser or Administrator account
  2. Navigate to Management > Notifications
  3. Click Add Notification

  4. Give the notification a recognizable Name
  5. Select the Customer from the dropdown
  6. In the Notification Rule section, select the Backup status alert trigger. This provides notifications on the status of your server, workstation, and Microsoft 365 domain backups
  7. In the Condition section, set the conditions which must be met for an email notification to be sent:
    1. Customers - Select from:
      1. All Customers of - Devices of all customers belonging to the customer selected will be notified

        New customers will be added automatically

      2. Selected Customers of - Devices of selected customers belonging to the customer selected will be monitored and notified

        New customers will not be included

        • Use the dropdown list to select all Customers whose devices should be monitored for Backup status alert and Critical configuration change:

    2. Action - Select from:
      1. Delete
      2. Modify
    3. Asset - Select from:
      1. Device
      2. Profile
      3. Retention Policy
      4. Customer
      5. User
  8. In the Send Email To section, configure the email settings:
    1. Internal Recipients: Begin typing or select the internal recipients who should receive the notification

      Only users belonging to the selected customer will be available to receive the notification

    2. Subject: The email Subject cannot be changed, this will dynamically generate the asset, action, customer name and asset name when each email is sent
  9. Notification is Active: By default, the notification will be enabled by default, meaning that once saved, it will begin monitoring straight away. This can be turned off by toggling this setting.
  10. Click Preview to see a preview of what the notification email will look like.
  11. Click Save to save the notification.